Mobile / Casino
This glossary covers the terms you encounter across our lobby — from slot mechanics and odds formats to wallet language and account conditions.
Lobby labels and account notices use shorthand that assumes you already know the language. When you spot RTP next to a slot title, or see rollover attached to a information condition, the number only makes sense if you know what the term measures.
The vh789 lobby organises games, payments, accounts and information into separate areas, and each area has its own vocabulary. Knowing which term belongs to which screen saves you from searching in the wrong place when a label appears.
Terms like RTP, volatility, payline, multiplier and RNG appear on game info sheets and inside paytables. You find them on the detail panel that opens when you tap the information icon on any slot or table title in the lobby.
Asian handicap, over/under, decimal odds and spread belong to the sportsbook. They appear on match listing pages alongside cricket and football markets. The odds format can usually be switched in your account display settings.
Deposit, withdrawal, pending, transaction ID, e-wallet and balance appear in the account wallet panel. When a Nagad or Rocket transfer is processing, the transaction ID lets support trace the exact movement without needing your full account number.
Rollover, wagering requirement, minimum odds and qualifying period appear in the terms attached to any information. Reading these four terms before you accept a information tells you the exact steps needed before winnings can move to your wallet.
These are the terms that appear most often across our slot and live casino sections. Each definition is kept short so you can read it quickly and return to the lobby.
RTP stands for Return to Player. It is expressed as a percentage and indicates the theoretical share of total wagers a game returns to players over a very large num
House edge is the mathematical advantage the platform holds on each game, expressed as a percentage of each wager. A lower house edge means the game returns more to players on average over time. It is the inverse of RTP on most casino titles.
Volatility describes how a slot distributes payouts. High volatility means wins are less frequent but larger when they occur. Low volatility means smaller, more regular wins. The game info panel shows this as low, medium or high where the provider supplies it.
A wager or turnover requirement is the total amount you must stake before funds from a information become withdrawable. For example, if a condition states ten times turnover, you stake ten times the qualifying amount before the balance can move to your wallet.
A jackpot is a prize-style payout feature on certain slot titles where a pool accumulates and pays out in a single round. Not all slots carry this feature. Check the paytable or game rules panel to confirm whether a specific title includes it.
A live dealer game streams a real croupier or presenter from a studio to your device. You place bets in real time using on-screen controls. Titles such as Baccarat Casino24 in our lobby operate on this format, so the dealing is visible rather than software-generated.
These terms come up less often but matter when you are placing sports bets, processing a wallet transfer or completing an account verification step.
Asian handicap removes the draw outcome from football and cricket matches by giving one side a virtual head start or deficit. This leaves only two possible results per bet. The format is common on cricket and football listings in the sportsbook section of our lobby.
Over/under is a market where you predict whether a combined statistic — total runs in a cricket innings, for example — will finish above or below a figure set by the platform. You are not picking a winner; you are predicting a volume outcome.
Rollover is the number of times you must wager the qualifying amount before a information-linked balance becomes available for withdrawal. Rollover and wagering requirement refer to the same condition; some terms pages use both words interchangeably to describe this step.
An e-wallet is a mobile-based payment account — such as Nagad or Rocket — that holds a balance you can send to your vh789 account wallet. Transfers go from your mobile wallet directly to your account balance without requiring a bank card or visit.
KYC stands for Know Your Customer. It is the verification process where you confirm your identity using documents your account page requests. KYC typically becomes required before a first withdrawal or when your account reaches a transaction threshold the platform monitors.
A transaction ID is the unique reference number assigned to each deposit or withdrawal action. When you contact support about a Nagad or Rocket transfer, providing the transaction ID lets the support agent locate the exact record without asking for unnecessary account details.
Terms rarely appear alone — they combine at the moment you make a decision. Take the slot room: you open Slot Mania, tap the information icon and see RTP and volatility listed side by side.
Open the game info sheet on Slot Mania to see RTP and volatility figures where the provider has made them available. These appear on the detail screen before you start a round, not during play.
Asian handicap and over/under appear on the cricket market listing page. Tap any odds figure to add it to your bet slip, where the decimal format shows total return including your original stake.
After a Nagad deposit or a wager settlement, the wallet panel shows a pending or confirmed status next to each transaction ID. This entry is the same reference you give support if you need to trace the movement.
Rollover appears in the conditions attached to any information. The figure tells you the total wager amount needed before the qualifying balance moves from restricted to withdrawable status in your account.
If a definition here does not match what you see on your account screen, the support routes below connect you to the team that can check the live version of that label or condition.
Open the chat widget from any page on vh789. Describe the term and the screen where you saw it. The agent can look at the same account view and explain what the label means in that specific context.
Send a message through the contact form on the site. Include your transaction ID or the exact term you are asking about. Email is useful for wallet and KYC questions where you may need to attach a document or screenshot.
The help section inside your signed-in account lists common term explanations next to the features they apply to. Check the information and wallet tabs first — rollover, pending and transaction ID are covered there with account-specific context.
These questions are about how the features behind the terms actually work in the lobby and account — not the definitions themselves.
Tap the information icon on any game tile before you open a session. If the provider has published an RTP figure, it appears on that detail screen.
Open the wallet panel in your signed-in account and look for the transaction entry with the matching amount. The status column shows pending or confirmed. Copy the transaction ID from that entry if you need to follow up with support.
The odds display setting is available in your account preferences. Switch between decimal and other formats there. The change applies across all sportsbook markets, including cricket and football listings, without affecting your open bets.
KYC verification is usually prompted before your first withdrawal or when account activity reaches a monitoring threshold. The account page will display a verification notice and list the documents needed. Follow those instructions before requesting a wallet transfer.
Your information tab shows a progress indicator for any active rollover condition. The figure updates after each qualifying wager settles. Once the required total is reached, the restricted balance moves to your main wallet and becomes available for withdrawal.
Nagad and Rocket are the verified deposit options for Bangladesh accounts. The deposit screen in your wallet panel shows the step-by-step transfer instructions for each method, including the account number and any reference field you need to complete.